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Fast, reliable, affordable shipping

Ballet’s regional distribution network enables us to get your order fulfilled in a timely and cost-effective manner. Each region of the world has a flat rate shipping fee, meaning you will pay the same shipping fee whether you buy one cold storage or one hundred cold storage!

FREE SHIPPING is available for all US domestic orders (except those containing PRO cold storage) and international orders over $198.

For customers located in Canada, the UK, Australia, and the EU, free shipping is available on select products without the $198 order value requirement.

Click here for more information regarding Ballet’s Free Shipping Policy.

Your satisfaction is guaranteed

The Money-Back Guarantee is valid for 30 days from the date of purchase. Simply fill out the Return Authorization Form to start the process of applying for a full refund.

The Money-Back Guarantee is only applicable to each customer’s first purchase from the Ballet Official Store. Subsequent purchases will not be eligible for the Money-Back Guarantee. Orders from Amazon or other sales channels are not covered by this guarantee.

Learn more about the Money-Back Guarantee
We are here to help

Whether you have a general question about how to use our product or a specific question about a certain token, Ballet is here for you!

Get in touch with us at support@ballet.com or click the chat button at the bottom right corner of this page.

Important Notice

You are about to purchase an engraved product, engraved message cannot be changed after order submission and engraved products are not eligible for returns or refunds. Please confirm that all the information has been entered correctly.